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TERMS AND CONDITIONS

BEAUTY BRAND GROWTH ROADMAP

INTRODUCTION

Please read carefully.

In order to avoid confusion and to clarify the rights and obligations between our company, Erin Williams Creative LLC (“Erin Williams Creative LLC,” “we,” “us,” or “the Company”) and its participants (“you”), we require that all participants read and agree to these terms and conditions (the “Workshop Terms of Use” or “Agreement”).

By enrolling in the Beauty Brand Growth Roadmap™ or by accessing or using this website as well as all related websites operated by Erin Williams Creative LLC (which includes https://www.erinwilliamscreative.com among others) (collectively, the “Site”), you agree to these Workshop Terms of Use.

PROGRAM / SERVICE

The Company agrees to provide the program, “Beauty Brand Growth Roadmap™” (herein referred to as the “Program”) as outlined on the web page where you register, which may include digital or downloadable resources, an online course, one-on-one or group coaching, workshops, trainings, and online private forums operated by the Company (for any purpose), whether on a website hosted by the Company or a third-party website such as an online course platform or facebook.com.

As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

The Company will periodically make updates to the core Program, and you will have access to updated materials for as long as the Company continues to offer the Program area to its customers, which is what is referred to as “Lifetime Access” in our marketing materials.

From time to time, the Company may offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses are not guaranteed to be available for the entire lifespan of the Program and may vary depending on specific live and automated promotions.

The Company reserves the right to offer additional Program elements from time to time, for any subgroup of participants. These additional elements are a bonus, not part of the base version of the Program. Selection of participants who may participate in any additional elements is at the sole discretion of the Company.

BONUS STRATEGY SESSIONS

As part of this Program, participants receive two (2) one-on-one strategy sessions as a bonus.

The first strategy session must be scheduled and completed during Week 1 of the Program, with available booking dates between February 15 through February 19.

The second strategy session must be scheduled and completed during Week 5 of the Program, with available booking dates between March 13 through March 19.

Participants will be provided with a booking link no later than Friday, February 13.

All strategy sessions must be scheduled at least forty-eight (48) hours in advance of the desired session date and time.

All strategy sessions must be used within the designated weeks and date ranges outlined above. Strategy sessions do not roll over, do not extend beyond the Program timeline, and cannot be rescheduled outside of their assigned week.

Failure to schedule or attend a session within the specified timeframe, or failure to comply with the advance booking requirement, will result in forfeiture of that session, with no substitutions, extensions, or refunds provided.

In the event that the Program provider must cancel a scheduled strategy session, the participant will be offered a comparable make-up session to be completed within a reasonable timeframe, not to exceed fourteen (14) days from the original scheduled date.

PAYMENT POLICY

You are responsible to pay for the Beauty Brand Growth Roadmap in full (including all applicable sales and other taxes or fees).

In consideration of your access to the Program, you agree to pay the following fees:

You may choose between a single payment of $1,997 (due immediately) or six (6) monthly payments of $387. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged the following five (5) payments on a monthly basis, for a total payment of $2,322.

The Beauty Brand Growth Roadmap is not a “pay in part” Program where you can pay for access to certain content or modules and not others. This is a full-immersion Program, and payment is required in full in advance unless you have arranged for a payment plan.

If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy.

In the event that any payment is not made, the Company shall immediately suspend your access to the Program and any bonuses.

CREDIT CARD PROCESSING

We, or our third-party payment processor, shall authorize your credit card, bank account, or other approved payment facility you provided during registration for the full payment of the fees and any applicable taxes, and you hereby consent to the same. All payments shall be made in U.S. currency.

You must provide current, complete, and accurate billing and credit card information and promptly update all billing information as needed.

You hereby authorize Erin Williams Creative LLC to obtain or determine updated or replacement expiration dates for your credit card if the card you provided expires and to charge any renewal card issued to you to the same extent as the expired card.

If payment is not received from your issuer, you agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance.

Your issuer may charge you a foreign transaction fee or related charges, which you will be responsible to pay.

PAYMENT PLANS

If you register for the Beauty Brand Growth Roadmap using a payment plan, your payments are made by automatic draft every thirty (30) days starting with your registration date. We are unable to change draft dates.

If your card is declined, expires, or you miss a payment for any reason, you will have seven (7) days to remit payment before access to all course content is suspended. Access will be reinstated once your account is back in good standing.

Payment plans may be paid off early. To pay your remaining balance, contact [email protected].

WORKSHOP REFUND POLICY

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply the strategies in the Program. Please do not enroll if you do not plan to complete it or if you are enrolling only to “check it out.”

The Company provides a seven (7)-day money-back guarantee for the Program, governed by the following terms.

To qualify for a refund, you must submit proof that you did the work and that it did not work for you. Contact [email protected] and request a refund within seven (7) days after the date the first module is released, by 3:59pm PDT (the “Refund Period”).

Include your completed coursework as outlined below. If you request a refund without the required coursework by the end of the Refund Period, you will not be granted a refund.

You must submit all of the following items, fully completed:

  • Completed “Crafting Your Mission Statement” worksheet

  • Completed “Defining Your Brand Values” worksheet

  • Completed “Crafting Your Space for Success” worksheets

  • Completed “Money Chat” worksheet

  • A written explanation of why this Program was not a good fit for you and your business needs, including what you expected that you did not receive once inside the Program

We will not provide refunds for any request received more than seven (7) days after the date of Module 1 release.

After the Refund Period, all payments are non-refundable and you are responsible for full payment regardless of whether you complete the Program.

If you opted for a payment plan and you do not request a refund within the Refund Period with the required coursework, you are required by law to complete the remaining payments.

Upon determining that you are entitled to a refund, the Company will instruct its payment processor to issue the refund. Processing timelines are controlled by the payment processor.

If you receive a refund under this guarantee, all licenses granted to you to use the Program materials terminate immediately. You must cease use and destroy all copies of the materials, including without limitation video or audio recordings, forms, templates, slide decks, membership areas, paying-member social groups, and other resources.

All refunds are discretionary as determined by Erin Williams Creative LLC. We will not provide refunds for requests made after the Refund Period, and all payments must be made on time.

If payments are not made on time, you agree to pay interest on past-due sums at 1.5% per month or the highest rate allowed by law, whichever is greater.

In all other cases, due to the extensive time, effort, preparation, and care that goes into creating and providing the Program, the Company has a no-refund policy. Unless otherwise required by law, you acknowledge that we do not offer refunds for any portion of your payment and that all sales are final.

We do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or a chargeback threat is received during or after your purchase, the Company reserves the right to report the incident to credit reporting agencies or chargeback databases, which may negatively impact your credit score.

Chargeback abusers wishing to be removed from any such database must make payment in full for the chargeback amount.

The Company reserves the right, in its sole discretion, to determine how to discipline a participant who violates these Terms. If a participant persists in behavior that violates these Terms, the Company may terminate access to the Program without notice and without refund.

EARNINGS DISCLAIMER

While Erin Williams Creative LLC may share examples of business results or client successes, these examples are not guarantees of your own results. Any testimonials or case studies are for illustrative purposes only.

Your business outcomes depend on many factors, including your products, skills, effort, market conditions, and financial situation. The Company makes no representations or warranties that you will achieve any particular level of success, income, or results.

GENERAL TERMS OF USE

We understand that many participants hope to start or grow a business. While we are grateful for the opportunity to share our expertise, the materials provided through the Site and Program are proprietary and must be protected.

You agree that the Site, all Program materials, content, videos, training materials, services, products, and other materials (collectively, the “Content”) are the property of Erin Williams Creative LLC or its licensors. Content includes videos, code, graphics, audio, artwork, photos, documents, coursework, training modules, trade names, trademarks, images, and biographical information, along with all associated intellectual property rights.

Subject to your compliance with these Workshop Terms of Use, Erin Williams Creative LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Content solely for personal, non-commercial purposes.

No Content may be copied, shared, reproduced, distributed, sold, republished, uploaded, posted, transmitted, or used for commercial purposes without express written permission.

Violation of these Terms results in immediate termination of access, and you must destroy all copies of Content in your possession.

The Site may contain links to third-party websites. These links are provided as a convenience only. Erin Williams Creative LLC is not responsible for third-party content and does not endorse or guarantee its accuracy.

The Company may remove content or terminate accounts it deems unlawful, offensive, defamatory, or in violation of these Terms.

If you believe your intellectual property rights have been violated, contact [email protected] with detailed information regarding the alleged violation.

All Content is provided “as is” without warranties of any kind. The Company does not warrant uninterrupted or error-free operation of the Site or Program.

The Company shall not be responsible for third-party service failures.

LIMITATION OF LIABILITY

In no event shall Erin Williams Creative LLC be liable for any special, incidental, indirect, punitive, reliance, or consequential damages, whether foreseeable or not, including loss of profits, data, goodwill, or business interruption, regardless of theory of liability.

INDEMNIFICATION

You agree to indemnify and hold harmless Erin Williams Creative LLC and its members, managers, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of your participation in the Program, violation of these Terms, or misuse of the Site or Content.

GOVERNING LAW AND DISPUTE RESOLUTION

These Workshop Terms of Use shall be governed by and construed in accordance with the laws of the State of New Jersey.

Any dispute may be resolved by binding arbitration in Essex County, New Jersey, administered by JAMS pursuant to its applicable rules.

You waive the right to a jury trial and agree that disputes may only be brought in your individual capacity.

You irrevocably consent to the jurisdiction of the Superior Court of New Jersey, Essex County, and the United States District Court for the District of New Jersey for purposes of injunctive or equitable relief.

FORCE MAJEURE

The Company shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, illness or incapacity of Erin Williams, pandemics, governmental actions, or infrastructure failures.

UPDATES

These Workshop Terms of Use may change from time to time. Continued use of the Site after updates are posted constitutes acceptance of the revised Terms.

 
 

Last Updated: January 20, 2026

 

 

 

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